How to trigger product in Vertical upsell
Sophia
Last Update 4 months ago
1: Access Vertical Upsell Settings for Trigger Product
- In the "Vertical Product Upsell" Scroll slightly to "Offer Settings"
- Click on "Product Type" drop down list and then select "Trigger Product"
- Click on “Select Trigger”.
⚠️ Note: If no trigger is selected, you will see an error:
“Please select triggers, this field cannot be empty.”

2: Open Manual Upsell Configuration
- A popup titled “Configure Manual Upsells” will appear.
- Click on “Add New Upsell” to begin configuration.

3: Choose Trigger Type
You have two options:
- Specific Trigger → Select particular products
- All Products → Apply upsell to all products


4: Select Trigger Products
- Click Specific Trigger.
- A product selection popup will open with tabs:
- Search by Product
- Search by Collection
- Search by Tag
- Search and select desired products.
- Save your selection.


5: Add Upsell Products
- Click “Add Upsell Product”.
- Select products to recommend as upsells.
- The selected items will appear as “Multi Product Upsell”.


6: Review and Save Configuration
- Ensure both sections are filled:
- Trigger Product
- Upsell Product
- Click “Save” to confirm.
- Use the “X” icon to remove if needed.

7: Verify in Cart Preview
- Open the cart.
- When a trigger product is added:
- The upsell product will appear.
- Customers can click “Add” to include it in their cart.


Once you’ve completed all the required changes, click the Save button at the top center or the top right of the screen to save them.
Need Help?
If you need any assistance, our support team is available 24/7 through live chat, email ( [email protected] ), and support tickets.
If you need any assistance, our support team is available 24/7 through live chat, email ( [email protected] ), and support tickets.
